Our website is a work in progress. We’ve tried to build it in a way that places accessibility and usability at the centre. We believe you should be able to access this site’s information with assistive technology, screen magnifiers and your operating system’s speech recognition software.
We’d be very grateful for your feedback on how accessible our site is for you, so that we can keep improving it. Please email feedback to hello@refresh.gg.
Help using computers, the web and assistive technology
If you need extra help in using computers, the web and assistive technology, we recommend BBC My Web, My Way. This site has videos and information to help you use the accessibility features of your computer and how to make it easier to use the web.
Browsers we support
Our accessibility features work when using the following browsers:
- Chrome
- Safari
- Firefox
- Android browser
- Internet Explorer 9, 10 and 11
We have chosen these browsers because they are the most common, covering over 98% of all web users.
Get the best experience
Skipping to main content
If you’re using a screen reader or keyboard, use the ‘Skip to content’ link at the top of every page to skip the navigation and get to the content quickly.
Making the text bigger
You may be able to change the text size in your browser.
Change the colours
We’ve tried to use colours that make the words on our webpages easy to read, but we know that some people have trouble with reading text on certain colours. You may be able to use your own colours with your browser.
Document downloads
A small amount of content on our site is provided in PDF (Portable Document Format) or Word document format. If you find you can’t open these, you may need to install some free software:
If you can’t open PDF documents, download the latest Adobe Reader software.
If you can’t open Word documents, download the latest Word viewer software.
Alternative formats
If you want any information on this site in an alternative format please email hello@access.gg with your details, and tell us what you need.
Images
To make things easier for screen reader users, all images in our site have alternative text that clearly describes what they show.
Links
Our links always use link text that makes sense out of context, so that what we’re linking to is clear to everyone.
Video
We use YouTube for our videos because it’s the most accessible way to present videos online that we know of, however, we cannot control the accessibility of YouTube video functionality.
Content pulled in from social media, such as Twitter and Facebook
In some parts of our site, we display content that has been pulled in from social media sites such as Twitter and Facebook. These sites often restrict the ways in which content can be displayed, and sometimes this means it is not as accessible as we would like. We try to keep these to a minimum and provide alternative content.
Visual design
This site uses cascading style sheets for visual layout. If your browser or browsing device does not support style sheets, the content of each page is designed to be still readable.
Accessibility problems
Some accessibility problems can only be checked by viewing every page of a site. If you do find a problem please let us know hello@refresh.gg.